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ESSENTIAL CHARACTERISTICS OF OUR PRODUCTS
All products for sale on the website coisasdeviana.pt are manufactured by certified artisans, presented and described as accurately as possible. The photographs presented are illustrative as a "presentation suggestion" and the product received by the User may not correspond exactly in appearance to the image viewed from that selected item - either by the hypothesis of each piece, design or embroidery being unique or by the hypothesis that some modification has taken place on the part of the artisan in his execution. Remember that they are traditional handmade products.
The User should read the description of the products as closely as possible and, should you have any questions, should contact MARSOG, LDA. through the means available.
Due to the type of computer used, colour settings, internet browser or others, the colours shown in the photographs of the Website coisasdeviana.pt may differ from the actual colours. The MARSOG, LDA. cannot be held liable for such differences.
There may be situations where price information has not been correctly published. In these cases,MARSOG, LDA. reserves the right not to proceed with the order.
If the User orders these products and payment, MARSOG, LDA. will contact and inform he that it is impossible to continue with the process and will present an alternative to the order.
Then, not accepting the alternative to the order and if the User has preference for the refund, it will be immediately arranged and will be made by bank transfer, in all cases within a maximum of thirty (30) days after payment made by the User.
AVAILABILITY OF THE PRODUCTS
The products published, as well as the prices corresponding thereto, are valid as long as they are accessible on the Website taking into account the availability of the stocks verified at the time of ordering. For items that are not in stock or for customized products (made to measure or to the taste of the User), orders are valid subject to availability for artisans.
Accordingly, information on the availability of the products will be provided at the time of placing the order.
Warning: Any choice that a product may have (e.g., size, colour of the embroidery or fabric) will not be visible for selection in the "AVAILABLE OPTIONS" if it is sold out. It will become visible and selectable again as soon as stock is replenished.
The prices of products published on the Website coisasdeviana.pt are in EUROS/€.
The price presented for each product ALREADY INCLUDES the VAT to be valid in Portugal at the time of acquisition.
Shipping costs are the responsibility of the User. Some factors may make these additional expenses vary.
At the end of the order the total price specified will include the VAT and shipping costs, calculated for each order based on weight and place of delivery.
The MARSOG, LDA. reserves the right to change the prices of items for sale without prior notice. Despite the extreme attention of MARSOG, LDA. to keep all information up to date, some products may contain an incorrect price, so we will check prices whenever we process the orders.
If the price of the item is lower than the advertised price, the difference will be returned to the User. If the price is higher, the User will be informed, by electronic mail, the order being dependent upon re-acceptance.
From the completion of the order until we have received payment, the product is owned by MARSOG, LDA.
VIANA DO CASTELO EMBROIDERY CERTIFICATION
In our online store you will find products with this seal “Embroidery from Viana do Castelo” which attests to the authenticity of Embroidery from Viana do Castelo as a way of protecting the quality of the embroiderers' work.
Learn more HERE